Join our team at Porsche Centre Chester

Service Advisor

We are currently looking for an experienced Service Advisor to fill a full-time position we are recruiting for at Porsche Centre Chester.

Previous experience working in a customer service position at a car dealership is preferred.

The role requires someone with excellent verbal and written communication skills, with an eye for detail and a passion for customer service.

The Service Advisor role is fast paced and ultimately you will be the contact between our customers and Technicians. You will be responsible for not only looking after the customer and keeping them up to date with the progress on their car, but you will also need to liaise with Technicians on a daily basis. You will greet our customers, listen to their requests, schedule appointments and be their point of contact whilst we have their car. 

To apply for this role, please email your CV to Steve Hewitt , Aftersales Manager.

Valeter

We are looking for an enthusiastic, flexible, customer-focused individual to work as valeter at Porsche Centre Chester.

You will be responsible for vehicle valeting and preparation, completing vehicle inspection report forms and checking vehicles in detail after completion.

The ideal candidate for this role will have good attention to detail, be physically capable of undertaking hard work in all conditions and have a flexible ‘can-do’ attitude. You will be working within a team that goes the extra mile for customers and have enthusiasm and passion for vehicles.

In return we are offering a permanent position with a competitive salary and workplace pension.

If you would like to apply for this role please email your CV to Steve Hewitt  Aftersales Manager.

MOT Tester/Tyre Fitter

We are looking for a fully trained MOT tester to join our team at Porsche Centre Chester.

The right person will have the training required to perform MOTs, and furthermore will have previous experience in changing tyres quickly and efficiently. 

This position will include both of these roles, and we are looking for someone that pays attention to detail and wants to work in a fast paced environment. Previous experience in MOT testing is essential, and it is preferred that you have experience in changing tyres at a quick and efficient pace.

You can expect to work alongside colleagues who have high expectations from their team mates.

This role is a full-time position. To apply, please email your CV to Steve Hewitt Aftersales Manager.

Receptionist

As a Receptionist, you will be the first point of contact for anyone visiting or calling the Centre.

You will welcome and direct guests who visit the Centre for sales and aftersales appointments. Your role will also involve coordinating front desk activities including distributing correspondence and redirecting telephone to the relevant Departments. From time to time you may be asked to assist other departments.

A receptionist’s daily tasks will involve:

• Meeting and greeting customers and visitors
• Keeping the showroom & reception area tidy
• Answering and forwarding phone calls
• Screening phone calls
• Sorting and distributing post
• Providing refreshments to customers

The role is ‘three days on and three days off’ which covers weekdays and weekends. In return, you will be entitled to 14 days holiday and pension contributions.

To apply for this role, please email your CV to  Nadine Cannon , Reception Manager.

Diagnostic Technician

Overview of role

Our Diagnostic and Master Technicians work hard to maintain, diagnose and service one of the most sought-after brands and vehicles in the industry, and it's down to their expertise and knowledge that keeps our customers satisfied and loyal to the Porsche Centre Chester. You'll be working in a state of the art, fully equipped workshop, with access to constant training and development in partnership with our manufacturers.

We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams. With people at the core of our strategy, we are discerning about whom we employ, and expect our employees to have high levels of integrity, be passionate about their role and take ownership of their customers’ and colleagues' needs in line with our values.

Duties, Responsibilities & Person Specification

 • To perform all work assigned in a timely manner, economically and to Company and Manufacturer’s standards

• To advise Workshop Manager if additional work is required on a vehicle and seek their assistance and authority in the rectification of faults

• To maintain a high level of competence for the work to be undertaken by undergoing on-site training, attending courses at suppliers and manufacturer’s and reading technical bulletins as required

• To discuss with customers, problems with the vehicle as requested (Total Involvement).

• To ensure the Company image of professionalism and quality of service is maintained when dealing with customers

• To operate equipment and carry out all duties in a safe manner.

• To maintain equipment, protective clothing and work areas in a clean, tidy and safe condition

• To assist management with the introduction of new methods of work designed to improve efficiency

• To carry out any other duties as required

Relevant Experience & Qualifications Required:

• Master Technician or equivalent

• Previous experience within a main dealer is desirable

• Be able to comply with all company and manufacturer’s disciplines and procedures

To apply for this position, please email your CV to Steve Hewitt , Aftersales Manager.